Username

The login process requires you to provide your online banking username.

  • Enter the username 
  • If you do not have a username select Register a New Account to register for a profile
  • If you have previously registered for online banking but you do not remember your username. Select Forgot Username, select the type of account you have and follow the instructions. 

Password

After entering your username, you will need to enter your password.

  • Enter the password
  • If you have previously registered for online banking but you do not remember your password. Select Forgot Password and follow the instructions. 

Cloudflare Verification

Members trying to login will need to pass the Cloudflare verification. Members using biometrics on the mobile app to login will be able to bypass the Cloudflare box. 

Member logins through the iQ website on Desktop or Mobile Web 

  • Visit https://www.iqcu.com
  • Find the login Username and Password fields and enter your authentication credentials. 

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  • You're redirected to an authentication page to process the login. 
  • The page displays a Cloudflare verification box

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  • After authentication is complete, Cloudflare displays a Redirecting message until online banking opens. 

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  • The online banking platform displays the Dashboard or Accounts widget. 

Member logins in through the Mobile App  


Members using biometrics to login will be able to bypass the Cloudflare box. 

  • The member logins in through the mobile app.  
  • The login page shows the Username and Password fields and the Cloudflare box. It will validate the member, either automatically or requiring member interaction. 
  • The box auto validates the user: 
  • It will display a Verifying message. 

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  • After verification is complete, it displays a Success message. 

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  • Or the Cloudflare box will require interaction to validate the member. This mode is automatically enabled for members based on risk signals of the member and their connection. 
  • It will display a Verify you are human checkbox. 

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  • After the end user selects the checkbox, it will display a Success message. 

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  • After successful verification, the member can enter their username and password and login.